Who should be on the apartment buzzer?

· 4 min read

By the BuzzMeBro team, Toronto · Facts checked October 6, 2026 · How we write these guides

BuzzMeBro sells a paid fix for buzzer problems. This guide covers the free options too.

Whoever goes on the apartment buzzer answers the door for the whole household, so decide it on purpose rather than defaulting to whoever filled in the move-in form. For one person living alone, their own local mobile is fine. For a shared apartment, the durable answer is a number that belongs to the apartment and rings more than one person, such as BuzzMeBro, which survives somebody moving out without another request to the building.

Live with others? BuzzMeBro puts more than one of you on the buzzer. First month free. Start free

A typical lobby panel stores one phone number per unit and calls that number when a visitor enters your code. Whoever owns that number is the household’s front door.

What being on the buzzer actually involves

Every delivery for the apartment, including everybody else’s. Every guest, including people they have not met. Every technician, every courier, every person who presses the wrong unit.

Often during the working day, on their phone, from a number they may not have saved. If their phone silences unknown callers, the buzz may not even ring. When the buzz never rings.

The four rules worth agreeing on

  1. Nobody goes on the buzzer without agreeing to it. Buzzer access is building access.
  2. Whoever is on it can say they no longer want to be, without it being a dispute.
  3. It should be changeable without asking the building each time.
  4. It should not need renegotiating when somebody moves out.

Rules three and four are the ones that rule out picking a person. Any individual number fails both, because changing it goes through the building.

The options, aged forward a year

How each choice can look twelve months later
ChoiceMonth oneMonth twelve
A number belonging to the apartmentOne request to the building, everyone on itUnchanged, and roommate turnover never touched it
Whoever filled in the formFine, nobody noticedOne person answering for everybody
Whoever is home mostSensibleTheir schedule changed and nobody wants to ask the building again
Rotate itFair on paperHard to keep up, because each swap is a request

Rotation is the fairest-sounding answer and the hardest to keep up, because every swap means asking the building to reprogram the panel. What that request involves.

If one person genuinely should be on it

That case exists. One occupant with a local mobile should put their own number on the panel and pay nobody anything. Somebody who works from home and is happy to do it can be a reasonable answer for a couple.

It stops being reasonable at three or more people, or when the person on it has a number from outside the area that the panel cannot dial as a local call. Why that second one bites in Toronto.

The version with no owner

BuzzMeBro puts a number on the panel that belongs to the apartment and rings up to 4 phones at once, for $9.99 a month for the apartment rather than per person.

Everyone on the list gets a text when it changes, and anybody can be removed without involving the building. That is what makes rules one to four practical rather than a conversation. How it works day to day.

From our own door

  • BuzzMeBro has run on our founder’s own Toronto apartment door since August 2026.
  • A buzz rings the phones on the apartment that are set to ring, up to 4 at the same time, and whoever answers first handles it.
  • We only give an apartment a number local to the building’s calling area, because many panels only dial local numbers. We check this from the postal code before any card is taken.

Questions people ask

Can we put whoever is home that day on the buzzer?

Not day to day. Changing the stored number means a request to whoever manages the panel, so it is an occasional decision rather than a rota.

Is it fair to make the person who works from home do it?

It is workable and it is not free. They are answering for other people all day, and it stops working the moment their schedule changes.

Should the person on the lease be the one on the buzzer?

The two are not connected. The lease is a legal agreement and the buzzer is a phone number stored in a panel. Choosing on that basis usually just means the first signatory.

What if somebody does not want to be on it?

That should be enough on its own. Whoever answers a buzz can open the building door, so being on it is a responsibility rather than a convenience, and it should always be opt-in. Whoever answers should know who is at the door before pressing the door digit.

What is the answer for a four person house?

Not a person. With four people, any one of them is out some of the time, so any individual number fails on a predictable schedule. A number that rings several phones, like BuzzMeBro, is the version that does not need a rota.

Sources

  1. Mircom, TX3 Telephone Access System User Guide - Keypad Configuration (LT-968)
  2. Apple, Manage unknown callers on iPhone