Ask your building to change your buzzer number

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Your buzzer still calls the last tenant, your number changed, or the panel cannot dial your number at all. Only the building can fix it, and a clear message gets it done faster. Pick your situation and get one written for you.

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Fill in your unit and the new number and the message updates as you type.
Subject

Unit your unit - please update the buzzer number on the lobby panel

Message

Hi, I am the tenant in unit your unit. Could you please update the phone number the lobby entry panel calls for my unit? New number: your new number I moved in recently and the panel still calls the previous tenant, so my visitors and deliveries cannot reach me. It is a regular phone number, so nothing else on the panel needs to change and the door release works exactly as it does now. If this goes to someone else, could you pass it on or let me know who to ask? Thanks very much, Unit your unit

Questions people ask

Who changes the phone number my apartment buzzer calls?
Usually building management or the property manager, because the lobby panel is programmed by the building, not by tenants. In smaller buildings it can be the landlord or the superintendent. If you are not sure, send the message to management and ask them to pass it on.

How long does a buzzer number change take?
Many buildings do it in a few business days. Some panels are updated online by the building and some need a visit from the entry system company, which can take longer. Your old number keeps being called until the change is made.

Does changing the buzzer number change how the door opens?
No. Only the phone number stored for your unit changes. The key you press to open the door is set by the building and stays the same.

Live with other people?
The panel stores one number per unit, so whoever’s number it is becomes the person who lets everyone in. BuzzMeBro gives the apartment its own local number that rings everyone who lives there at once, for $9.99 a month, and writes this message for you with the number already in it. Get your number.

More: changing the number on your buzzer and what to do if your landlord says no.