Deliveries and guests
Food that gets left in the lobby, couriers who never buzz, dog walkers, and everyone else who needs to get in while you are out.
The Amazon driver could not get into my building
Amazon retries, which sounds like good news and is not. Why the second attempt fails the same way as the first, and what to change before the parcel goes back.
3 min readLetting a cleaner into your building
A cleaner is booked through a company, so whatever you hand over is held by the company and not the person. What that changes, and which arrangement ages best.
3 min readIt says delivered and it is not here
Delivered usually means the driver stopped, not that anything reached your door. What the scan records, where the parcel probably is, and how to get it resolved.
3 min readThe driver buzzed the wrong apartment
Sometimes the buzzer works perfectly and still fails, because the lobby directory sends the driver to a different unit. How to find out, and how to get it corrected.
4 min readGetting a dog walker in when you are at work
A walker needs in at the same time every week, and that is the hour nobody is ever home. The four arrangements people use, and what each one really costs.
4 min readThe DoorDash driver could not buzz my apartment
Why the buzz fails, why the number in the app is not the backup you think it is, and what a driver on a stacked route actually does when nobody answers.
4 min readHow to give a delivery driver building access safely
The difference between letting somebody in and giving somebody access. One ends when the door closes, the other keeps working for everyone you never met.
4 min readGrocery delivery and the apartment buzzer
Groceries come in a booked window with frozen items and crates, so the driver cannot leave them and cannot wait. Why that combination fails more often than parcels.
3 min readYour Toronto parcel room does not cover the buzzer
A parcel room solves boxes and quietly hides the rest. What Toronto condo delivery infrastructure covers, where it stops, and why food and guests still fail.
4 min readWhat to put in delivery instructions for an apartment
Most instructions are written for a reader who has time. Drivers do not. What gets read, what gets skipped, and the one line worth spending the space on.
3 min read