When the buzzer does not work
Calls that go to voicemail, doors that will not open when you press 9, buzzers still ringing the tenant who moved out in 2019.
Your buzzer goes straight to voicemail: how to fix it
A buzzer that lands in voicemail is nearly always one of five things. Work through them in this order and you will find it in about ten minutes.
5 min readYour buzzer still calls the old tenant
A stranger has been answering your buzzer and turning your guests away. Here is how to get it changed, and why it is a security problem worth naming as one.
4 min readHow to find out what number your buzzer actually calls
Three ways to learn what is stored against your unit, including one you can do alone in the lobby in two minutes. Start here before assuming anything is broken.
4 min readYou pressed 9 and the door did not open
Your building may not use 9 at all. The four reasons the digit fails, in the order worth checking, and how to find out which digit is actually yours.
4 min read